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Jewel Runaway Bay Beach Resort & Waterpark, Runaway Bay

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From385US$ /night
Check-in
16Dec2024Select date
Check-out
17Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Main Street, North Coast Highway, Runaway Bay, Jm, Runaway Bay, Jamaica

Jewel Runaway Bay Beach Resort & Waterpark is an all-inclusive resort located along the scenic Cardiff Hall Beach in Runaway Bay, Jamaica. The resort offers free access to the nearby Runaway Bay Golf Club and features three outdoor pools, including two with swim-up bars. With a range of activities and entertainment options, it caters to both families and couples seeking relaxation and adventure in a tropical setting.

Location

The resort is conveniently located about 28 miles from Ian Fleming International Airport, with free airport transfers provided for guests. Positioned near popular attractions like Dunn's River Falls and Ocho Rios, the property is surrounded by other resorts and offers easy access to local amenities. The beautiful white-sand beach provides opportunities for lounging or engaging in a variety of water sports.

Rooms

The spacious rooms at Jewel Runaway Bay are designed with comfort in mind, featuring air conditioning, cable TV, and a CD player. Many rooms include a balcony with views of the sea, gardens, or pools. Guests can choose from rooms with one king-size bed or two double beds, and some have connecting options for families or small groups. Each room also contains a private bathroom with necessary amenities including a hairdryer.

Eat & Drink

The resort's all-inclusive package covers meals at six diverse restaurants, offering culinary experiences from gourmet Italian to casual American fare. The dining options are designed to cater to various tastes, providing both formal and informal settings. Four bars are also available on-site, serving a range of drinks for guests to enjoy while relaxing by the pool or beach.

Leisure & Business

Jewel Runaway Bay features multiple leisure activities including non-motorized water sports, daily entertainment programs, and a well-equipped fitness center. Guests can also indulge in spa treatments, enjoy games at the flood-lit tennis courts, or participate in organized activities like beach Olympics and cooking classes. For business travelers, a concierge service is available to assist with any needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier King Room
Max:
3 persons
28 m² 
Balcony
Air conditioning
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King Room
Max:
3 persons
28 m² 
Sea view
Balcony
Air conditioning
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Junior Suite
Max:
3 persons
32 m² 
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Runaway Bay2300 ft
Airports
Ian Fleming International (OCJ) 26.3 mi
Sangster International (MBJ) 44.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box

Sports & Fitness

  • Exercise gym

Guest Parking

  • Dryer

Spa & Leisure

  • Swimming pool

Room features

  • Mini-bar
  • Sitting area
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Main Street, North Coast Highway, Runaway Bay, Jm, Runaway Bay, Jamaica
Map view
Main Street, North Coast Highway, Runaway Bay, Jm, Runaway Bay, Jamaica
Nearby
A1 Chalky Hill
Woolery Kitchen
1300 ft
Beach
Cardiff Hall Beach Club
100 ft
Runaway Bay Golf Course
1700 ft
Restaurants
Papa Rome's Pizza
700 ft
A1
Mikado Japanese Restaurant
1.4 mi
Salt Coppers Grand Bahia Principe
Orquidea Main Restaurant
1.4 mi
Salt Coppers Bahia Principe Grand Jamaica
Devon House I-Scream
1.4 mi
Main Road Gordon's Plaza
Bayside Pastries
1.4 mi
2A Main Street Adjacent to Jewel Runaway Bay Beach & Golf Resort

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
crowded dining
noise
7.4/10
Very good
Rooms
7.3
Location
8.3
Service
8.1
Dining
6.5
Guest reviews
7.4/10
based on 15 review
7.8
7.8/10based on 225 review
David
United States of America, May  2024
7.4/10

The hotel had some room issues like a broken balcony railing and windows that didn't open properly, but overall, it was clean and comfortable. The staff provided excellent service, especially accommodating special dietary needs. The location was superb, offering a private patio facing the sea. The dining experience was a mixed bag, good for breakfast but lacking consistency for other meals. Facilities were well-kept, though the resort could use some updates.

Rooms
7.0
Despite some room issues like the broken balcony railing and faulty windows, my stay was comfortable and clean.
Service
9.0
The staff went above and beyond to accommodate dietary restrictions, which was much appreciated.
Location
8.0
The location was exceptional, with a private patio facing the sea and well-kept surroundings.
Dining
6.0
The dining experience varied, with breakfast being a highlight but other meals being hit or miss.
Facilities
7.0
The facilities were well-kept, but the resort could benefit from some updates.
Fred
United Kingdom, May  2024
6.4/10

The hotel offers spacious rooms and bathrooms, but some are outdated and small. The noise from neighboring rooms can be a nuisance, and there were issues with being locked out of the room multiple times. Despite these drawbacks, the service from bartenders is commendable, and they put in extra effort to maintain the beautiful grounds. The location, although needing a makeover, is generally clean and well-kept, with a lovely beach area and crystal clear waters. The dining experience lacks variety and freshness at times.

Rooms
6.0
The rooms were spacious, but some were outdated and small. Noise from neighbors was a disturbance.
Service
8.0
The bartenders provide great service and work hard to upkeep the grounds.
Location
7.0
The location is clean and well-maintained, with a beautiful beach and calm waters.
Dining
5.0
The dining options lacked variety and freshness, needing improvement.
Facilities
6.0
The hotel facilities need updates and improvements.
Ann
United Kingdom, April  2024
6.8/10

My stay at the hotel was a mix of positives and negatives. The room I initially received was not what I had booked, and it took multiple requests to have the fridge stocked. However, the location in the quiet 3000's section away from the busy areas was a plus. The rooms, while slightly dated, were clean overall.

Rooms
7.0
The rooms, although a bit dated, were clean and provided a comfortable stay.
Service
5.0
The service was a bit lackluster. The staff seemed junior and lacked confidence.
Location
8.0
The location was perfect for a relaxing stay. The spacious and well-maintained grounds offered peaceful pathways, pools, and sitting areas. The waterpark was a hit with kids and teenagers, with convenient eateries. The reef area was a favorite spot for many guests. However, the buffet variety, especially in the salad section, could use improvement.
Dining
7.0
Dining options were mainly satisfying, with the exception of delays off the beach. The home-baked Alentejo bread was a highlight.
Facilities
7.0
The facilities were decent overall. However, more attention to detail and variety in dining could enhance the experience for guests.
Richard
United States of America, March  2024
7.4/10

The hotel provided a mixed experience with rooms being close to each other and a challenging check-in process, coupled with cracked floor tiles. However, the service was excellent, the location was impressive with plenty of activities, and the dining was satisfactory despite some dish shortages. The facilities were decent, with some room for improvement.

Rooms
6.0
Despite being close to each other, the rooms were clean and had basic amenities.
Service
9.0
The service was top-notch, with the staff being very helpful and accommodating.
Location
8.0
The location was ideal, right off the beach with plenty of activities and loungers available.
Dining
7.0
The dining experience was good overall, with well-prepared meals, although some dishes ran out quickly.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement in maintenance.
Ian
United States of America, February  2024
7.4/10

I had a mixed experience at the hotel. On one hand, the rooms with a plunge pool were great with daily towel service, but my friends' rooms lacked towels on numerous days, causing inconvenience. The service was top-notch, especially from Oshane, who made our trip memorable with various activities throughout the week. The location was convenient, right off the shoreline and near the private hot tub, although getting the room took longer than expected on arrival. The dining was average, with lukewarm meals and consistent shortages of plates and silverware. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms with a plunge pool were fantastic with daily towel service, but my friends' rooms faced issues with towel availability, causing inconvenience.
Service
9.0
The service was excellent and accommodating, especially from Oshane who made the trip memorable with various activities throughout the week.
Location
8.0
The location was convenient, right off the shoreline and near the private hot tub, but there were delays in getting our room on arrival.
Dining
6.0
The dining experience was average with lukewarm meals and consistent shortages of plates and silverware.
Facilities
7.0
The facilities were decent, although improvements could be made in the dining area.
Tony
United Kingdom, January  2024
7.8/10

The hotel provided a comfortable stay with lovely scenery and good services in the 'L' shaped building to the left of the main building, which was ideal for us. Safety issues were a concern, but overall a satisfying experience.

Rooms
8.0
The rooms in the 'L' shaped building to the left of the main building had good all-round services and lovely scenery. Some safety issues were noted.
Service
9.0
The staff finally showed us the room and went above and beyond to ensure we had a fun stay. LaToya at the front desk was very accommodating. However, there were not adequate utensils on the table.
Location
7.0
The location was perfect, with a beautiful sandy beach, calm crystal clear water, and well-maintained grounds. Only downside was the long sit at the airport and the distance to get there.
Dining
7.0
The dining experience covered food from various continents, catering even to picky eaters. However, the lack of takeout options and an inconvenient move of the dining area to the pool deck were less liked.
Facilities
8.0
The facilities were immaculate and in good condition, including beautiful pools, pathways, and water park. However, positions were somewhat impossible and some areas needed attention.
Paul
United Kingdom, January  2024
8.2/10

The hotel had rooms that our kids loved, which were superbly clean despite being a little dated. The air conditioning was a lovely relief, but there was a noticeable moldy smell in some areas. The service coped well when things got busy, and although it seemed reduced in recent months, the friendliness and kindness shone through. The location was perfect, with a beautiful beach and well-maintained grounds. The dining experience was great for us, especially with picky kids. The facilities were top-notch overall.

Rooms
8.0
The rooms, although a bit dated, were kept superbly clean by the staff. The air conditioning worked great.
Service
7.0
The service was friendly and nice. They really made our stay enjoyable.
Location
9.0
The location was perfect with a beautiful beach, calm waters, and well-maintained grounds.
Dining
8.0
The dining experience was great for us, catering well to our family's preferences.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a wonderful stay.
John
United States of America, December  2023
6.6/10

My room was located at the end, right in the corner by the waterpark entrance. The room was very dated and had a few breakages, which was a downside. However, the service was friendly and welcoming, even though they could use some training on customer service. The location was beautiful, with plenty of loungers and shaded areas but could use a makeover. The dining experience was our least liked, although the food was always fresh. The facilities were decent overall.

Rooms
6.0
The room was very dated and had a few breakages.
Service
7.0
The service was friendly and welcoming, but they could use training in customer service.
Location
8.0
The location was beautiful and had plenty of loungers, but could use a makeover.
Dining
5.0
The dining experience was our least liked, although the food was always fresh.
Facilities
7.0
The facilities were decent overall.
Gordon
United Kingdom, December  2023
8.8/10

I absolutely loved my stay at this hotel! The location was stunning, the rooms were clean and comfortable, and the staff really went the extra mile to make my experience special.

Rooms
9.0
My room was clean and comfortable, providing a cozy retreat after a long day of exploring.
Service
9.0
The staff were incredibly friendly and helpful throughout my stay, making me feel right at home.
Location
10.0
The surroundings were absolutely stunning, beautifully maintained by the hardworking gardeners.
Dining
7.0
The dining experience was good overall, with a good selection of local flavors, but the crowded atmosphere was a bit overwhelming at times.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a relaxing vacation.
clean
crowded dining
Harry
United Kingdom, November  2023
7.4/10

The hotel offers a quiet retreat right off the beach with stunning views and hardworking gardeners maintaining the surroundings. However, the lack of variety in facilities could use some improvement, especially for returning guests forming friendships over the years.

Rooms
7.0
The plunge pool room was well-insulated, providing a peaceful stay without unwanted noise. However, the room setup may not be ideal for kids aged 5 to 8, lacking a dedicated hangout area.
Service
8.0
The small kitchen staff at Moonstone were attentive and on top of things, making it a relaxing visit after a beach day. However, there was an additional fee for the wedding package, which could be a downside.
Location
9.0
The hotel sits right on the ocean, offering a convenient location for beach-lovers. The surrounding gardens are beautifully maintained, enhancing the overall experience.
Dining
5.0
The restaurant's selection and freshness of food were subpar, potentially impacting the overall dining experience. However, the tasty snacks served were a positive aspect.
Facilities
8.0
Alex
United States of America, November  2023
6.6/10

The hotel has a typical beach resort vibe with clean and cozy rooms, but the service could use some improvements. The location is fantastic, offering a serene atmosphere near the beach, but the dining experience fell short in terms of variety and quality.

Rooms
7.0
The rooms were a little dated but clean and comfortable, featuring bright linens and extra pillows for a cozy stay.
Service
6.0
The service was friendly overall, with staff making sure our stay was pleasant. However, there were some gaps in knowledge about specific issues.
Location
9.0
The hotel is perfectly situated near the beach, providing a peaceful setting with well-kept surroundings and relaxing amenities like hammocks and a plunge pool.
Dining
5.0
The dining experience was hit or miss. While some meals were enjoyable, others lacked variety and quality, leaving room for improvement.
Facilities
6.0
The facilities were decent, but there's room for enhancement, especially in service knowledge and dining options.
Emma
United Kingdom, August  2023
8.8/10

My stay at the hotel was amazing! The rooms were extremely clean and comfortable, and I didn't have to wait around to get to my room on the 2nd floor. Our housekeeper was fantastic and always left cute towel animals for my kids. The service was top-notch, with friendly staff like Goofy, Owen, Marlon, Egg Boy, and Natalie making sure we had a great time. The location was simply stunning, well-maintained, and right next to the sea, perfect for families with little kids. The dining experience offered a good selection of local flavors and was delicious. The facilities were excellent with beautiful pools and water park included in the stay.

Rooms
9.0
I was impressed by how clean and comfortable the rooms were. They were always impeccably maintained by our amazing housekeeper who even left towel animals for each of my kids.
Service
9.0
The service was incredible! The staff, including Goofy, Owen, Marlon, Egg Boy, and Natalie in the buffet restaurant during breakfast, were very friendly and ensured that my stay was enjoyable.
Location
9.0
The location was beautiful and well-maintained with lovely pathways, pools, and sitting areas. The water park with multiple slides was a hit with both kids and teenagers, and the beach on the property was a wonderful addition.
Dining
8.0
I enjoyed the dining experience with a good selection of local flavors and delicious buffet-style meals. The dining area provided a nice variety of options, making it a satisfying experience.
Facilities
9.0
The facilities were top-notch, including the beautiful pools and water park. Everything was well-maintained and provided a great place to relax and have fun during my stay.
Dean
United Kingdom, July  2023
7.8/10

The hotel offers a great location with beautiful views and a nice beach, although noise from the kitchen could be bothersome at times. The service was exceptional, especially with kids. The dining options were varied and enjoyable, but some improvement is needed. Overall, a good value for money stay with comfortable rooms.

Rooms
8.0
My room, facing the oceanfront, was ready and correct for what we booked, and we swiftly checked in by 1 PM. The proximity to the main kitchen where they make the food for the buffet could sometimes be noisy with the food carts moving back and forth.
Service
9.0
The staff at the hotel were amazingly friendly and helpful during our stay, especially with the kids. They engaged us in various activities and even attempted to purchase an item for us while commuting to work.
Location
7.0
The hotel is about an hour from the airport, so be ready for a 3-hour wait at the airport and a 1-hour ride to the hotel. The surroundings are beautiful, with a nice reef in the swimming area and plenty of loungers available, but there were some hiccups like running out of towels momentarily.
Dining
7.0
The dining experience was satisfactory with a good variety of choices. The location between the pool and the beach where activities are held makes it convenient, although evenings could get crowded due to limited dining options.
Facilities
8.0
The facilities were well-maintained with enjoyable amenities, such as a nice reef right off the swimming area. However, the noise from the main kitchen could be a downside.
John
United Kingdom, July  2023
8.4/10

The hotel is located in all 3 buildings and central to everything, making it convenient for all amenities. While lacking a bathtub, the showers worked well, so it wasn't a significant issue. Although the rooms needed an update, it didn't diminish my 5-star rating. However, the room wasn't ready until 1-1/2 hours after check-in time.

Rooms
8.0
The rooms were located in all 3 buildings and central to everything. The showers worked well despite the lack of a bathtub.
Service
9.0
The staff were very accommodating, always smiling, and super nice. They more than made up for any shortcomings and were very responsive to any questions, especially in the beginning.
Location
9.0
The location was very nice and well manicured, with beautiful pathways, pools, and sitting areas. The resort is right on the beach, and the lazy river was fantastic.
Dining
7.0
The dining options were always full of fresh salads, fruits, and various choices. However, it was hit or miss for meals other than breakfast, and there were consistent issues with plates and silverware throughout the week.
Facilities
9.0
The facilities were beautiful and well-maintained, including the water park with lazy pools and multiple slides. The shaded hammocks were a nice touch, adding to the experience.
Beautiful location
Inconsistent dining
Peter
United Kingdom, June  2023
8.2/10

The hotel looks nothing like the appealing brochure; there was no option to upgrade to a better room. Despite some room issues like broken balcony railings and ineffective air conditioning, the hotel staff were quick to assist us in our distress.

Rooms
7.0
The room had some issues like broken balcony railings and ineffective air conditioning, but the staff were quick to assist us.
Service
9.0
The concierge and staff were incredibly friendly, especially Moesha, our dedicated server.
Location
9.0
The hotel's location is stunning with a private patio facing the sea, well-maintained pathways, and beautiful pools.
Dining
8.0
The food at the buffet was great and had a good variety, but hand sanitizer was not strongly encouraged to use.
Facilities
8.0
The hotel facilities were beautiful, especially the water park, but had some maintenance issues.
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Rooms and Guests2 Guest, 1 Room